COVID-19: WE'RE HERE WITH YOU.

As a responsible company, the health and safety of our customers, our partners, and our staff have the highest priority as we face the challenges of the Coronavirus.

All MINI dealerships have adopted measures to protect your health and wellbeing, and that of our staff, while also ensuring we can continue to provide that MINI service. This includes extensive sanitisation as well as implementation of social distancing guidelines.

For further information, please contact your preferred MINI dealership to confirm their current trading hours and services.

MINI New Zealand.

CONTACT US

CONTACT MINI FINANCIAL SERVICES


MINI Financial Services Assistance.

If you have any concerns about your financial situation, talk to us sooner rather than later. If you’re experiencing financial hardship as a result of the coronavirus pandemic (for examples through redundancy, reduced/nil hours), please contact us through hardshipnz@bmw.co.nz as you may be eligible for hardship. The following options may be available for you depending on your circumstances:

  • Short term deferred loan payments
  • An extension of loan terms
  • An extension of loan terms and reduced repayment for an amount below the current monthly payment
  • A combination of the options above

To enable us to review your application more promptly please complete a hardship application form.

HARDSHIP FORM

You may also wish to contact MoneyTalks. MoneyTalks offer free and confidential budgeting advice to individuals, family and whanau. This is a service offered by Financial Capability New Zealand and supported by the Ministry of Social Development. You can reach them on:

Phone: 0800 345 123
Live chat: www.moneytalks.co.nz
Email: help@moneytalks.co.nz
SMS: 4029

MINI Roadside Assistance.

MINI Roadside Assistance is available on 0800 800 268 for MINI owners involved in essential services and emergency breakdowns.

*Subject to compliance with all NZ Government rules and regulations. Not all services available at all dealerships. Please contact your local dealership for more information.